FAQ

The price on the site refers only to the cost of the product. The delivery costs, indicated separately in the order form, and any customs fees must be added to the price.

The Customer has the opportunity to make any corrections / changes to the data entered - for example to delete one or more products from the cart - following the specific procedure indicated on the Site, up to the “submit order confirmation” screen.

ColaReb® watch straps and watch holders are shipped to all countries on the following list: Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas , Bahrain, Barbados, Belgium, Belize, Bermuda, Bosnia and Herzegovina, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Canada, Cape Verde, Cayman Islands, China, Comoros, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Egypt, Equatorial Guinea, Estonia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Germany, Gibraltar , Greece, Greenland, Grenada, Guadeloupe, Guam, Guernsey, Guinea, Guinea-Bissau, Guyana, HongKong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kenya, Kiribati, Korea, Dem Republic of Kuwait, Latvia, Lebanon n, Liechtenstein, Lithuania, Luxemburg, Macau, Macedonia, Madagascar, Malaysia, Maldives, Malta, Man Island, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Norfolk Island, Northern Mariana Islands, Norway, Oman, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion Island, Romania, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, São Tomé and Príncipe, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Georgia and the South Sandwich Islands, South Korea, Spain, Sri Lanka, Svalbard and Jan Mayen, Sweden, Switzerland, Taiwan, Thailand, Tonga, Trinidad and Tobago, Tunisia , Turks and Caicos Islands, Tuvalu, United Arab Emirates, United Kingdom, United States, Uruguay, Vanuatu, Vatican City State, Vietnam, Virgin Islands (British), Virgin Islands (US), Wallis and Futuna, Western Sahara, Yemen.

ColaReb® products are only available online and can be purchased directly through e-commerce.

If you are not satisfied with your watch strap, you may return the product with the original packaging and its included accessories within 14 days of your purchase. The item must be returned undamaged and unworn. It must be said that the leather is very delicate and if worn even once, bent or scratched shows immediately signs of wear: in any of these cases, the refund will not be possible. Shipping costs are on client.

All ColaReb® straps are shipped complete with lugs and buckle.

The customer can choose the buckle in three colours: chrome, gold or (only for some sizes) rose gold. Simply send an e-mail to info@colareb.it indicating your preferred choice.

The pictures you see on the shop are taken by professional photographers with the highest resolution possible. Watch straps color is always the same, while there might be few differences on textures. These differences are signs of the craftmanship production. That’s why we always say that every piece is unique, because it comes from unique leather spots and refined with hand stitching.

We haven’t found proper products to keep the watch strap at their best, however we have few advices to tell. Remember to keep the strap away from any source of liquids, heat and light. All the straps will develop their characteristic patina over the months.

ColaReb® Animal Free products are made entirely from non-animal origin materials.

All ColaReb® products are made with 100% hypoallergenic, water-repellent linings and hypoallergenic stainless steel buckles. The leather is tanned in full compliance with Italian regulations and standards, the most restrictive in the world in terms of safety and health for consumers. ColaReb® collaborates exclusively with tanneries that operate in compliance with REACh regulations (system regulations concerning all production sectors that use chemical substances).

ColaReb® guarantees the authenticity of all products purchased on the Site. ColaReb® brand products are made with Italian materials, they are assembled by Italian artisans, and are all completely and entirely Made in Italy. ColaReb® collaborates exclusively with Tanneries operate in compliance with the requirements set forth by REACh standard, UNI EN ISO 14001:2015 standard, UNI EN ISO 9001:2015 standard and further Italian and European certifications for environment protection.

Yes. In the Selection Guide section of the site you can find all the information to proceed with the removal and replacement of the strap and buckle.

ColaReb® straps are available in different sizes and fit most circumferences. In general, the most critical measurement for the circumference of a wrist is the one that goes from 16.5 to 17.5 cm. If the circumference of your wrist is between these two measurements, send us an e-mail to info@colareb.it and we will suggest the solution that best suits your needs.

For assistance requests, send us an e-mail to info@colareb.it indicating your needs.